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STUDENT Complaint Procedure

If the student has a complaint that needs to be addressed, the student should discuss the situation or concern with an educator. If further action is desired, the student should submit a written complaint in accordance with the complaint procedure policy that is given to students during orientation. If the student has tried to resolve the issues through the Academy’s complaint process and is unsuccessful, the student may contact:

Questions and Complaints for Cosmetology and Nail Technology Programs:

Wisconsin Department of Safety and Professional Services – Barbering and Cosmetology Examining Board

4822 Madison Yards Way

P.O. Box 8935

Madison, Wisconsin, 53705

Phone: 608-266-2112 or 877-617-1565

E-mail: [email protected]

Website: www.dsps.wi.gov

Questions and Complaints for Massage Therapy Programs:

Department of Safety and Professional Services – Educational Approval Program

P.O. Box 8366

4822 Madison Yards Way

Madison, WI 53705

Phone: 608-266-1996

E-mail: [email protected]

Website: www.dsps.wi.gov

The student is required to try to resolve the problems through The Academy’s complaint process, prior to filing a complaint with The Academy’s accrediting agency. To download a Complaint Form from the Academy’s accreditation website go to: www.naccas.org under “Applications & Forms”, “All Applications & Forms”, and select “Complaint Form – Complaints against Schools” or contact NACCAS at 3015 Colvin Street, Alexandria, VA 22314.

Student Tool Kit

Salon Value: $1,353.83

The kit includes all the tools students need to perfect their craft for a very special price.

The Student Kit contains:

Testimonials from students, employers, and guests

Our Mission

At PHD Academy, we develop students’ poise, proficiency and skills and prepare them for careers in cosmetology, massage and wellness therapy, nail technology, and cosmetology instruction. We continually strive to be a launch pad for your successful future in the beauty industry.

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Our Background

Owned by a family that comes from a long line of beauty industry professionals, PHD Academy has been operating in Eau Claire for over 20 years. Over the years, hundreds of students have chosen and graduated from our programs and are currently working at their dream job.

Our clinic floor allows us to provide real-world, hands-on training in a fun and positive atmosphere. And unlike tech schools with dozens of different programs going on, our sole focus is on cosmetology, massage and wellness therapy and nail technology.

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Our Facilities

Here at PHD Academy, our training facility provides a modern, real-world environment that prepares you and fellow classmates for your futures in the beauty industry. Between our classrooms and clinic floor, you’ll gain the experience it takes to become cutting-edge with various techniques, trends, and styles. PHD Academy is strategically designed and well-equipped to offer the latest services for both students and clients alike. We invite you to come see our facilities for yourself!